Chat Transcript, January 6, 2015
This chat transcript is primarily a real-time document from the webinar. This discussion was re-organized by theme; and some responses were clarified by AGD Support staff after the webinar’s conclusion. User Accounts
Webinar Chat Transcript – Dec 16, 2014
This chat transcript is primarily a real-time document from the webinar. This discussion was re-organized by theme; and some responses were clarified by AGD Support staff after the webinar’s conclusion. Training suggestion – “hands on” Viewer 12 @ All: Like many, I'm more of a visual learner. Is it possible at some point to conduct a […]
Webinar Chat Transcript, Dec 9, 2014
Attendees Last names redacted. Viewer 28@All: Gabriel House, Pat J AGD.Support@all: hi everyone, Jim O here
Webinar Chat transcript, Dec 2, 2014
Attendees Last names redacted. AGD.Support@All: hi everyone Viewer 2@All: Melissa, UCP of Berkshire County Viewer 4@All: Nancy OCES-AFC
Prompted to install silverlight, but it’s already installed
Issue: Silverlight is installed on my computer, but when I click on the SAMS link in the Harmony portal I am prompted that I need to install Silverlight (screenshot 1).
Supported Operating System & Browser Matrix
Source: Harmony Computer Configuration Requirements – July 2014 – SAMS, available on the Harmony Portal under Application Support Resources. Details below are accurate as of publish date, please verify any details or questions irectly on the Harmony portal. Supported & Certified Combinations of Browser & OS The following table illustrates the Operating System & Internet Explorer browser […]
Recording of AGD Process Overview – Presentation (updated 12-23-14)
This link accesses a narrated presentation of the new AGD process, step by step. You may be prompted to click "OK" to download the presentation after clicking the link. AGD Step by Step Presentation
Group-1 Webinar: Chat transcript
The transcript from the Nov-6-2014 Group-1 AGD Kickoff webinar, with minimal editing. Download Chat Transcript — Group-1 kickoff webinar – Nov 6, 2014 – to post (pdf file, 108K)
Group-1 Webinar Survey
Update: It's still not too late to respond! Survey follows the jump. Thanks for attending!
AGD – Practice Checklist
User account set up and AGD process practice checklist for new AGD users. Download AGD – Practice Checklist v1.0 (pdf)