Clarification on Provider Use of Activity Reason Codes
Providers should not add or remove reason codes within Activity & Referral records. This field should only be edited by Coastline and Elder Affairs, and is strictly informational for providers.
New Guidance Regarding Merging Duplicate Records
Occasionally a provider will inadvertently create a duplicate record in SAMS. Providers should do all they can to avoid creating a duplicate, as this adds time to the submission/review process, and delays the start of your member's services. Please consult the article on the AGD Support Blog titled Avoiding Duplicates by Careful Locate/Create for helpful […]
New Provider AGD Orientation Document
This document provides orientation for new AFC/GAFC providers who will become users of the AGD Process: Download AGD New Provider Guidance 10-14-15 – v01