User Support for AFC & GAFC Determinations in Massachusetts SIMS Announcements, User Guides, How-to, Training Materials, and more
All users of Aging & Disability must transition to using the Microsoft Edge browser in IE Mode before June 15, 2022. Instructions for individual users who have administrator rights to their PCs are displayed below, along with the executable file. For convenience, the blog post for downloading the latest version of Silverlight is also included […]
This guide walks AFC provider users through common tasks that will be performed during the transition from SAMS to the MassHealth LTSS Provider Portal. Download Job Aide – Retrieving Information Related to AFC Initial Determinations
This Announcement is for AFC Providers ONLY. Group Adult Foster Care (GAFC) providers will continue to utilize AGD SAMS until further notice. Beginning May 1, 2019 Beginning May 1, 2019, AGD SAMS will no longer be used for AFC Initial Determinations. Coastline will only review AFC Initial Determinations submitted to AGD SAMS on or before […]
On Friday June 29th, 2018, any User Login Accounts for users who have not logged in to SAMS in the past three months or longer (i.e. users who have not logged in since March 1st, 2018) will be deactivated. We will not deactivate users whose accounts have been created since May 1st, 2018. Please share […]
Effective today, the Login and Portal pages used for SAMS access look different — they now show the Mediware logo instead of the Harmony logo. This reflects the acquisition of Harmony by Mediware in June 2014. View Mediware’s press release dated June 11, 2014. No functional changes to SAMS are expected, and users will continue […]
Providers should not add or remove reason codes within Activity & Referral records. This field should only be edited by Coastline and Elder Affairs, and is strictly informational for providers.
Occasionally a provider will inadvertently create a duplicate record in SAMS. Providers should do all they can to avoid creating a duplicate, as this adds time to the submission/review process, and delays the start of your member's services. Please consult the article on the AGD Support Blog titled Avoiding Duplicates by Careful Locate/Create for helpful […]
New functionality in the Harmony SAMS application enables an authorized user to import or export XML data to or from a SAMS assessment form. Each assessment has an associated XSD schema that is available from SAMS. This functionality may be deployed to AGD organizations that store MDS-HC data in their own system-of-record, so as to […]
The following email was sent to Group 2 AFC/GAFC providers on 6/23/15. It contains important information about the upcoming AGD training webinar, and details on required action items for all Group 2 providers. _________________________________________________________________ You are receiving this message because you are confirmed as a Point-person for your AFC/GAFC provider organization. Please ensure that all […]
Weekly support webinars for Group 2 users have been discontinued. Please consult the user guide for process guidelines, and view the recorded training webinar for a detailed overview. Thank you!