User Support for AFC & GAFC Determinations in Massachusetts SIMS Announcements, User Guides, How-to, Training Materials, and more
This chat transcript is primarily a real-time document from the webinar. This discussion was re-organized by theme; and some responses were clarified by AGD Support staff after the webinar’s conclusion. Training suggestion – “hands on” Viewer 12 @ All: Like many, I'm more of a visual learner. Is it possible at some point to conduct a […]
Attendees Last names redacted. Viewer 28@All: Gabriel House, Pat J AGD.Support@all: hi everyone, Jim O here
Attendees Last names redacted. AGD.Support@All: hi everyone Viewer 2@All: Melissa, UCP of Berkshire County Viewer 4@All: Nancy OCES-AFC
Issue: Silverlight is installed on my computer, but when I click on the SAMS link in the Harmony portal I am prompted that I need to install Silverlight (screenshot 1).
Source: Harmony Computer Configuration Requirements – July 2014 – SAMS, available on the Harmony Portal under Application Support Resources. Details below are accurate as of publish date, please verify any details or questions irectly on the Harmony portal. Supported & Certified Combinations of Browser & OS The following table illustrates the Operating System & Internet Explorer browser […]
This link accesses a narrated presentation of the new AGD process, step by step. You may be prompted to click "OK" to download the presentation after clicking the link. AGD Step by Step Presentation
The transcript from the Nov-6-2014 Group-1 AGD Kickoff webinar, with minimal editing. Download Chat Transcript — Group-1 kickoff webinar – Nov 6, 2014 – to post (pdf file, 108K)
Update: It's still not too late to respond! Survey follows the jump. Thanks for attending!
User account set up and AGD process practice checklist for new AGD users. Download AGD – Practice Checklist v1.0 (pdf)
Expired. This post relates to Group 1 Providers only This message was sent on Oct 9, 2014 to primary AFC & GAFC program contacts based on OLTSS record, and AGD Point-persons identified to that date. Updated Oct-23 with Harmony technical baseline document as PDF download, to be used in Action Item #4 below. Updated […]