User Support for AFC & GAFC Determinations in Massachusetts SIMS Announcements, User Guides, How-to, Training Materials, and more
If you or someone at your agency is unable to login to the Mediware Portal to open SAMS, please send a SECURE email to AGD.Support@massmail.state.ma.us. When contacting us, a clear, relevant & unique email subject line is most helpful. DO NOT contact Mediware directly as they will not be able to assist you. The email […]
On Friday June 29th, 2018, any User Login Accounts for users who have not logged in to SAMS in the past three months or longer (i.e. users who have not logged in since March 1st, 2018) will be deactivated. We will not deactivate users whose accounts have been created since May 1st, 2018. Please share […]
To request either a new User Login Account for your organization or to request the deactivation of a User Login Account when a staff member has left your organization, please send a SECURE email to AGD.Support@massmail.state.ma.us. When contacting us, a clear, relevant & unique email subject line is most helpful. The email should include the […]