Webinar Chat Transcript, Dec 9, 2014
Attendees Last names redacted. Viewer 28@All: Gabriel House, Pat J AGD.Support@all: hi everyone, Jim O here
Webinar Chat transcript, Dec 2, 2014
Attendees Last names redacted. AGD.Support@All: hi everyone Viewer 2@All: Melissa, UCP of Berkshire County Viewer 4@All: Nancy OCES-AFC
Prompted to install silverlight, but it’s already installed
Issue: Silverlight is installed on my computer, but when I click on the SAMS link in the Harmony portal I am prompted that I need to install Silverlight (screenshot 1).
Supported Operating System & Browser Matrix
Source: Harmony Computer Configuration Requirements – July 2014 – SAMS, available on the Harmony Portal under Application Support Resources. Details below are accurate as of publish date, please verify any details or questions irectly on the Harmony portal. Supported & Certified Combinations of Browser & OS The following table illustrates the Operating System & Internet Explorer browser […]
Recording of AGD Process Overview – Presentation (updated 12-23-14)
This link accesses a narrated presentation of the new AGD process, step by step. You may be prompted to click "OK" to download the presentation after clicking the link. AGD Step by Step Presentation
Group-1 Webinar: Chat transcript
The transcript from the Nov-6-2014 Group-1 AGD Kickoff webinar, with minimal editing. Download Chat Transcript — Group-1 kickoff webinar – Nov 6, 2014 – to post (pdf file, 108K)
Group-1 Webinar Survey
Update: It's still not too late to respond! Survey follows the jump. Thanks for attending!
AGD – Practice Checklist
User account set up and AGD process practice checklist for new AGD users. Download AGD – Practice Checklist v1.0 (pdf)
Updated Schedule — Group 1 Kickoff & Implementation
Expired. This post relates to Group 1 Providers only This message was sent on Oct 9, 2014 to primary AFC & GAFC program contacts based on OLTSS record, and AGD Point-persons identified to that date. Updated Oct-23 with Harmony technical baseline document as PDF download, to be used in Action Item #4 below. Updated […]
Providers’ User Guide Updated
A new edition of the Providers' User Guide has been published, v1.5.2. The Guide is available at the User Guide page, the permanent location for the most up-to-date version. NOTE: we expect to release another edition soon, with further refinements.